CoNexion FAQs - Common Conference Questions and Answers
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GENERAL INFORMATION

Will there be pre- or post-conference opportunities?

The New Orleans CVB is offering pre-conference activity options at area attractions. Details are posted on the Event Info/Agenda page. In addition, the New Orleans Convention and Visitors Bureau is offering all CoNexion attendees who have a valid IATAN card a New Orleans Travel Agent VIP pass, which will grant you access to exclusive discounts for hotels, special offers at restaurants and other popular attractions in New Orleans. Please submit the form at least two weeks prior to arrival date.

What is the dress code for CoNexion 2017?

The dress code during CoNexion functions is business casual; however, please remember to bring a sweater or jacket, as temperatures may vary in conference rooms.

Where can I address my ADA special requirements?

During registration, you will be asked to list any special needs. Please be specific when describing any special needs.

I cannot attend CoNexion for the full conference period. Is there a discounted registration fee for partial conference attendance?

No. The conference fee is the same, regardless of which events/days you can attend. For the full CoNexion experience, we hope you can attend the full conference.

Should I stay through Sept. 19?

Yes! You won’t want to miss out on a full day of workshops, power speakers during the general sessions – not to mention fantastic prizes and the awards ceremony! (You must be present to win prizes; prize will be available for pickup in the foyer following the last general session.)

I went to CoNexion last year; should I go again this year?

You bet! Just as your business changes yearly, so does CoNexion in order to meet your ever-changing needs. This year’s CoNexion is better than ever and will showcase engaging workshops, dynamic industry leaders, surprises and prizes galore!

Will my contact information or image be shared?

Our top sponsors receive an attendee list prior to CoNexion, so they can invite you to special events they may have during or around the conference. In addition, we may use video and/or photography of all CoNexion functions and attendees for marketing purposes.

Will there be a CoNexion App again this year?

YES! The CoNexion App will be released in late summer.

How do I stay up to date with all communications from the Events team, including workshop sign ups?

Ensure the domain @nexion.com is on your safe list for emails.

REGISTRATION AND PAYMENTS

What do I need to do to register for CoNexion?

Nexion members and their guests may click REGISTER. Supplier registration links will be emailed to participating supplier partners.

When is the last day to register for CoNexion?

You can register through September 8, 2017 or until the conference fills to capacity, whichever comes first. Note that rooms at the conference hotel may fill before this date, so it’s imperative you register and book as early as possible.

Can I pay by check?

No. Only credit cards are accepted through the online registration process.

Can I give my credit card information over the phone?

No, in order to pay for your registration using a credit card, please fill out the credit card information section at the end of the online registration process.

Can I bring my family to CoNexion with me?

Only registered attendees are allowed in CoNexion functions, seminars, classes and trade show. Please note that no one under 18 is allowed to attend any events or training. All CoNexion attendees will be required to wear their designated name badge to all conference functions.

Can I register a guest?

Nexion agents may bring one guest 18 and older to attend the conference with them at the guest rate of $179. You must register your guest in order for them to be able to attend classes and functions. All CoNexion attendees will be required to wear their designated name badge to all conference functions. To register a guest, click on REGISTER.

How do I know I have been registered?

When you register, you will receive an automated confirmation email containing your confirmation number and the details of your registration. If you do not receive a confirmation email within a few hours of registering for CoNexion, please notify us at conexion@nexion.com.

Can you address special needs?

Yes, we can accommodate special needs requests. Please ensure you include during the registration process.

What other expenses will I have?

The conference registration fee covers your basic conference attendance fee, all workshops, general sessions and supplier roundtables. It allows access to the myExperience Hub and Supplier Partner Trade Show, as well as all evening events including the Opening Reception and Monday night offsite Celebration.

The following meals are included:

  • Saturday, Sept. 16– Opening Reception – heavy hors d’oeuvres
  • Sunday, Sept. 17 – Breakfast General Session; Lunch General Session
  • Monday, Sept. 18 – Breakfast General Session; Lunch General Session; Offsite Dinner Celebration
  • Tuesday, Sept. 19 – Breakfast General Session; Lunch General Session
Do I have to register for workshops, general sessions, special events and meal functions in order to be able to attend them?

Yes! In order to participate in any workshop, general session or special event, including meal functions, you must be registered. Workshops and supplier roundtables registration is now open for all registered attendees.

How do I view/modify/cancel my conference registration?

You may log back into the registration system using your confirmation number and make modifications until Aug. 31, 2017. If you no longer have your confirmation number, click on REGISTER and then click on link for Already Registered?

I have forgotten my confirmation number. What should I do?

Your confirmation number is listed in your registration confirmation email. If you no longer have your confirmation number, email conexion@nexion.com.

Unfortunately, I need to cancel. How do I cancel and do I receive a refund?

If you need to cancel, you can do so by modifying your registration through the cvent link sent in your confirmation email. Be sure to refer to the Registration tab for cancellation policies and fees.

If I register someone now, and later he/she decides he/she can’t make it, can I change the registration to a different name?

CoNexion registrations are non-transferrable. You’ll need to cancel the original registration and register the new attendee at the current CoNexion registration rate.

FLIGHT, AIRLINE, TRANSFERS AND HOTEL INFORMATION

I am interested in finding a roommate during CoNexion. How do I do this?

If you are interested in finding a roommate during CoNexion, we encourage you to make a posting on NexionTown in the CoNexion 2017 group.

Will there be special air promotions to/from New Orleans?

Yes there are. Please refer to the Air Discounts link.

Which airport is closest to the Hilton Riverside?

The Hilton Riverside is located in downtown New Orleans. The New Orleans International Airport (MSY) is approximately 20-25 minutes from the conference hotel.

What are transfer options to/from MSY to Hilton Riverside?

Car discounts are available. Please see the Travel Info/Transportation page for full details.

Is there a room block at the conference hotel?

Yes, we have secured a room block for CoNexion attendees. The link is emailed from our Events team once you have registered for CoNexion. Please see the Travel Info page for more details.

How do I modify/cancel my hotel reservation?

In order to modify or cancel your hotel reservation, use the room block link that the Events team emailed to you. If you experience any issues, please contact them at conexion@nexion.com.

When do I need to make my hotel room reservations?

As soon as possible! The hotel room booking deadline for the CoNexion block rate is August 16. However, note that the room block will fill prior to that time.

CLASSES, SESSIONS AND SPECIAL EVENT INFORMATION

Do I have to register for workshops/special events/meal functions in order to be able to attend them?

Yes, in order to participate in any class, seminar or special event, including evening receptions, you must be registered.

When can I sign up for workshops and supplier roundtables?

Workshops and roundtables opened for registered attendees on a rolling basis based (based on registration date). All registered attendees have been notified via email through conexion@nexion.com with instructions. Therefore, it is extremely important that the email address you use on your registration is one that you check regularly.

How can I modify my workshop or supplier roundtable choices once I’ve signed up for them?

Refer back to your original confirmation email, which has a link to your registration and registration number. If you no longer have this email, send a request to have it be resent to conexion@nexion.com.

When will I receive my agenda for workshops/events that I have registered for?

You will receive an email agenda prior to CoNexion.

I was not able to sign up for the workshops/roundtables/events that I wanted. What can I do?

You may email conexion@nexion.com and ask to be added to a waitlist. You may also “stand by” for a class by going to the door before the class time and letting the classroom door monitor know you would like to attend the class. If there is room available, they will let you in.

How will I know if classes are geared for my level of experience?

Workshop descriptions will include information to help distinguish the audience and who is best suited to attend.

SUPPLIER AND EXHIBITOR INFORMATION

How do suppliers register?

The Nexion Events team will send a separate registration link to participating suppliers. Suppliers should not register using registration links on this site. (To confirm sponsorship or participation level, suppliers should contact their Nexion supplier marketing representative.)

The hotel room block link on the website says it’s for agents only. How do suppliers book a room at the conference hotel?

The Nexion Events team will send a separate hotel room block reservation link when they open supplier registration.

I have a different rep who is now coming. Can I do a name change?

Yes by emailing Heather Jacobs at hjacobs@travelleaders.com through Aug. 1.

Can I choose my booth assignment?

No, all booth assignments will be made by Nexion Management.

When will I know my booth assignment?

Booth assignments will be assigned late this summer and will be sent with other important exhibitor information such as shipping instructions.

I am an exhibitor at this year’s CoNexion, and I would like the contact information for all agents attending. Is this possible?

Diamond, Emerald and Ruby sponsors will receive an attendee list as part of their sponsorship package immediately prior to CoNexion. No other exhibitors will receive an attendee list. If you have any questions regarding the attendee list, please contact us at marketing@nexion.com.

SEE YOU AT CONEXION 2017! #NexionThinkBIG